Privacy Policy

1. Information We Collect

a. Information You Provide

We may collect information that you voluntarily provide, including:

• Email address (for account creation, login, and communication)
• Account details (such as name, if provided)
• Payment information (processed securely by third-party providers like Stripe — we do not store card details)
• Support messages or feedback you submit

b. Content You Submit

When using Q-Tube, you may submit:

• YouTube URLs
• Search queries or questions
• Analysis requests

This data is processed solely to provide the Service and improve results.

c. Automatically Collected Information

We may automatically collect:

• IP address
• Device and browser type
• Usage data (pages visited, features used, timestamps)
• Cookies or similar technologies (see Cookies section)

2. How We Use Your Information

We use your information to:

• Provide and operate the Q-Tube service
• Process video analysis, summaries, and insights
• Manage user accounts and subscriptions
• Improve performance, accuracy, and features
• Communicate service updates or important notices
• Detect abuse, fraud, or misuse
• Comply with legal obligations

We do not sell your personal data.

3. AI & Third-Party Services

Q-Tube relies on trusted third-party services to function, including:

• AI and language processing providers
• Video transcription services
• Payment processors
• Hosting and infrastructure providers
• Analytics tools

These services only receive the data necessary to perform their function and are contractually obligated to protect your data.

4. Cookies & Analytics

We use cookies and similar technologies to:

• Keep you logged in
• Understand how the service is used
• Improve user experience and performance

You can control or disable cookies through your browser settings. Disabling cookies may affect certain features.

5. Data Retention

We retain personal data only for as long as necessary to:

• Provide the Service
• Meet legal or regulatory requirements
• Resolve disputes and enforce agreements

You may request deletion of your account and associated data at any time.

6. Your Rights (GDPR & UK Users)

If you are in the UK or EU, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Request data portability

To exercise these rights, contact us using the details below.

7. Data Security

We take reasonable technical and organizational measures to protect your data, including:

• Secure hosting environments
• Encrypted connections (HTTPS)
• Restricted access to sensitive information

No system is 100% secure, but we work hard to protect your data.

8. Children's Privacy

Q-Tube is not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will remove it.

9. Third-Party Links

Q-Tube may contain links to third-party websites (e.g. YouTube). We are not responsible for the privacy practices or content of those sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

Continued use of Q-Tube after changes means you accept the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or your data, you can contact us at: